Under moderate supervision, responsible for the development and maintenance of customer base by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
Meet or exceed annual sales goals and profit dollars for assigned accounts.
Implement annual comprehensive tactical sales plans to enhance company’s market penetration and sales and margin dollar growth for each assigned account.
Introduce Oberg Industry products, service, and capabilities.
Solicit requests for quotes and screen out non-applicable requests.
Follow-up outstanding quotes and report findings to Sales management and Quotations department.
Implement given programs to address major customer, product and market initiatives that will have positive impact on the corporation’s immediate and future sales needs.
Assist with maximizing profit dollars and terms for Oberg during customer negotiations.
Help ensure that customers pay within agreed terms.
Respond to requests for information and services, such as providing literature, producing samples, providing die maintenance training, and, if necessary, minor disassembly and service tooling.
Maintain an up-to-date competence level of Oberg Industries die/mold design and manufacturing policies and procedures.
Communicate technical and/or sales/marketing information through written trip reports obtained during telephone contacts and/or sales visits.
Exercise prudent sales cost control and report through expense account reports.
Research and identify potential new customers.
Develop qualified sales leads through sales techniques, including tele-marketing screening techniques.
Sell Oberg Industries product and services.
Periodically (minimum two (2) times per year for key customers) interview customers as to their level of satisfaction with Oberg products and services, the customer forth coming requirements and submit a written review to Director of Sales – Dies, Tooling & Technology.
Decipher customer comments to recognize and define if the customer's comment is in reality a customer complaint. If so, submit a written Customer Complaint Form to the Customer Service Manager.
Assist the Customer Service Manager with the complaint resolution, when appropriate.
Interface with divisional managers and quotation employees prior to visiting customer facilities.
Maintain an understanding of our Quality System including an understanding of QS-9000 and ISO-9002 principles and practices.
Maintain a clean and orderly work area.
Comply with state and federal law safety regulations in addition to Oberg safety and security procedures.
Adhere to company policies and state and federal laws and regulations relating to employment, including promoting a workplace free of discrimination and harassment.
Other related duties as assigned.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is required to sit at a computer terminal for extended periods of time, visit customer facilities, including out-of-state and international travel, and travel between departments and divisions.
WORK ENVIRONMENT: While performing the duties of this job, the employee will periodically have to travel through manufacturing departments. The atmosphere is a climatic office setting, and the employee will spend the majority of his time in transit. The employee is required to travel, including internationally.
Must have the ability and interpersonal skills to successfully work as a team member to obtain desired results.
Must be able to understand and apply work-related documents such as operating manuals, maintenance instructions, and procedure manuals.
Must be able to understand and perform to job-related quality standards and methods.
Must possess or be capable of learning successful sales skills and techniques.
Must possess good negotiation skills.
Must be able to communicate effectively, both written and oral.
Must be able to understand written correspondence.
Must have an in-depth understanding of OI products and services.
Must employ good cross functional team skills.
Possess the capability of setting up and operating Oberg products.
Must be able to wear personal protection equipment, such as safety glasses and safety shoes.
Must be self motivating and able to handle many responsibilities.
Must have a working knowledge of computer programs such as Windows applications.
Must have the ability to implement business proposals and marketing strategies.
Must have the ability to interface with many diverse cultures.
Must be able to travel domestically and internationally.
Must be a U.S. citizen or be able to comply with U.S. export regulations.
PREVIOUS EXPERIENCE / EDUCATIONAL QUALIFICATIONS:
Successful completion of tool and die related apprenticeship program preferred.
Sales experience in a manufacturing environment preferred.
1 – 3 Years experience in Sales preferred.
The preceding is presented as a matter of occupational information and guidance only, all such other reasonable tasks, duties and responsibilities as management may deem necessary may be included for satisfactory performance.